ICICIDirect Cares
@ICICIDirectcare
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Official support for @ICICI_Direct , India’s best retail broker 2019. Ready to serve you from 7am to 7pm IST (Mon-Sat). DM for quick assistance.
Joined June 2020
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@Offl_Siva
Hi Siva, this is our estimate of the film segment revenues recognized by the company during the quarter for Beast and another movie's OTT right. It is our assessment of revenue recognized which maybe different from overall box office collections.
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@abhishek_singla
@ICICI_Direct
Hi, please send in your account/contact details via DM and we'll get in touch to assist you further.
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@dmuthuk
Hi, thank you for your kind words. Customer satisfaction is our prime objective, and we always look forward to serving you better.
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@abhishek_singla
@ICICI_Direct
Thank you for sharing your details. Our team shall connect with you to assist you further
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Today, at about 1.30 P.M, some of our customers faced network issues while accessing the ICICI Direct website and app. The issue was quickly resolved and currently the site and app is functioning normally. We sincerely regret any inconvenience caused to our esteemed customers.
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Hi, we regret the inconvenience caused. Please re-try and check now.
Dear SEBI kindly take disciplinary action against ICICI Direct. As we r facing lots of issues while placing order ( buy / sell ) and even customer care is also unable to reach since a week . We feel Horrible. Thanks
@SEBI_India
@ICICI_Direct
@AshVerma111
@_anujsinghal
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@ipo_mantra
Hi, we are extremely honored to hear your positive response to our service. Thank you for your kind words, we always aim to provide utmost satisfaction to our customers. Have a great day ahead. :)
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Hi, we regret the inconvenience caused. Please re-try and check now.
@ICICI_Direct
your site has turned to be most unreliable and slowest one. One is not sure to put order or not. By the time order screen appears, rates change . You must make portal real time. Time lag of 1 minute or so is causing losses and harassment. Online brokers are better
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Some of our customers are facing intermittent issues while accessing site and app. Our teams are working to resolve this issue at the earliest. We expect the issue to be resolved by 11.45 am. Regret the inconvenience caused.
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@dharmeshgupta
Dear Dharmesh,
Your F&O orders were processed at the exchanges. You can check the status of same on our website or app
We regret the inconvenience that this has caused you.
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Hi Dattatraya, please send in your account/contact details via the link so we can get this checked.
@ICICI_Direct
Very high brokerage of 6.5k which is not acceptable, recommended not use icici direct
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@Ayanghosh7
Hi Ayan, our team tried reaching you on 02-May-2024 on 9XXXXXXXX9 @ 12:22 hrs IST. Please share a convenient time to connect and an alternate number (via DM only) if any. Alternatively, you may please write to us at helpdesk
@icicidirect
.com with complete (1/2)
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Hi Sanjeev, we regret the inconvenience caused. We'll get in touch to assist you further.
@ICICI_Direct
No help provide from your side. I was unable to square off my positions suffering huge losses due to icici direct unable to solve the problem
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In case of any difficulty in reaching our ICICIdirect customer care number you may please connect to us on our alternative customer care number 022-33551122
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NSE and BSE will remain open for trading till 5 pm today.
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Hi Amith, we regret the inconvenience caused. Our team shall connect with you to assist you further.
@ICICI_Direct
hello Team, can you pls come back with my requests, it’s been more than one month now .. only I hear is we are checking …
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@kapse_vishal
Hi Vishal, request you to please share your Trading A/c details or contact details via DM only (Direct Message Link: ). Our team shall connect with you and assist you in a better way.
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@Pramod_thp
@ICICI_Direct
Hi Pramod, thank you for writing in. We understand your requirement and we shall soon release and upload a new video on our ICICI Direct You Tube channel. Keep watching this space for more videos & updates.
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Hi Rajeev, please send in your account/contact details via the link so we can get this checked.
@ICICI_Direct
please confirm why you are charging more than 5% as brokerage charges whereas your team confirm me brokerage is rs.20 only. It is looting.
@RBIsays
@FinMinIndia
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Hi Guru, we apologize for the inconvenience caused. Please be assured that this is not the experience we would want any of our customers to have. We'll get in touch to assist you further.
@Vijaychandok1
My repeated requests have only generated a standard response that we are looking into your problem... 24 days have elapsed and problem remains same...
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@TamilTrade123
Hi, thank you for writing in. We are processing the video uploading post resizing the video file (Approximate 1 hr :20 mins duration video) and shall upload the sample codes tentatively by tomorrow on the "iCommunity" you may please watch the (1/2)
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Some of our customers are facing intermittent issues while accessing site and app. Our teams are working to resolve this issue at the earliest. We expect the issue to be resolved by 1.45 pm. Regret the inconvenience caused.
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Hi, we apologize for the inconvenience caused. Please be assured that this is not the experience we would want any of our customers to have. Request you to share your email via the link from which you've written us. We'll get this checked.
@ICICIBank_Care
@ICICI_Direct
@saurav_sauranwb
@Vijaychandok1
It is 15days since I have visited the ICICI Direct laketown branch, kolkata regarding my demat account. Since then I have tried to contact them via email and by calls. Both my calls and mails were unanswered.
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@WealthEnrich
@ICICI_Direct
Hi, Thank you for your response. We are glad that you found it useful and would strive to bring in more such informative content ahead.
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Important Update on EOS Timing: We have revised our System Square-off timings for Nifty and Bank Nifty on our Intraday F&O Products. The new timing for System Square-off on Index F&O Contracts is 3:25 PM.
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Hi Manish, we regret the inconvenience caused. Request you to please login your account via the link
Is it going to work
@ICICI_Direct
, tried from multiple browsers history / cache cleared still response same
#sebi
#NSE
#zerodha
#Fyers
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@LalaPahalwan
Hi, we're glad that we could be of assistance. Thank you for your kind words, we always aim to provide utmost satisfaction to our customers. Have a great day ahead! :)
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@chin80
Hi, thank you for your kind words. Customer satisfaction is our prime objective, and we always look forward to serving you better.
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@avramesh
@ICICI_Direct
Some of our customers are facing intermittent issues while accessing site and app. Our teams are working to resolve this issue at the earliest. We expect the issue to be resolved by 11.45 am. Regret the inconvenience caused.
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@WeekendInvestng
Thank you, Alok, for your kind words. It's feedback like yours that motivates us to provide even better services. 😊
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@sinoamit2
Hi Amit, Some exciting developments are work in progress, expect some news in the coming weeks.
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@singh_sand65925
Hi Sandeep, our team tried reaching you on 07-May-2024 on 9XXXXXXXX2 @ 16:52 hrs IST. Please share a convenient time to connect and an alternate number (via DM only) if any. Alternatively, you may please write to us at helpdesk
@icicidirect
.com with (1/2)
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@ravi_panchal11
Hi Ravi, we are diligently progressing on the implementation of GTT, which will soon be operational for Futures and Options trading.
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@balanced_libran
Hi Murphy, thank you for writing in. Please be informed that we are working on a new streaming web platform which is compatible across devices. Trading view is compatible as well. Happy Trading and Charting !
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@prajakumar
Hi, we have notified the relevant team and arranged for a revert from the team. Our NRI Account Opening Team shall connect with you as per the time zone and assist you in a better way. You may please write back to us (1/2)
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@vinayak2212
Hi Dr.K S Vinayak, our team tried reaching you on 25-Oct-21
@15
:53 hrs IST.Please share a convenient time to connect with you and an alternate number if any. Alternatively you may please write to us at helpdesk
@icicidirect
.com with complete details or (1/3)
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Hi, we are extremely honored to hear your positive review about our representative. We always aim to provide utmost satisfaction to our customers. Have a great day ahead. :)
@ICICI_Direct
I wanted to thank Ms Disha who understood the issue and helped to resolve all the issues. Thanks Disha for wonderful help. Keep helping customers. I am sure you will succeed in your career.
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@penalty69
Hi, please use the below path for enabling Biometric based Login with Face ID or Fingerprint.
Login to ICICIDirect Markets App > More > Setting > Enable Biometrics
You may please share your contact details via DM (Direct Message) only. Our team shall (1/2)
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Some of our customers are facing intermittent issues while accessing site and app. Our teams are working to resolve this issue at the earliest. Regret the inconvenience caused.
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@allbanker
Hi Parthadeb Datta, the Bidding period of the LIC IPO is May 4 – 9, 2022. You may for the Pre-Open session now. Please follow the below mentioned path for applying for the LIC IPO under policyholder category.
Login to > IPO > Invest > (1/3)
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@Arunstockguru
Thank you, Arun, for your kind words. It's feedback like yours that motivates us to provide even better services. 😊
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@deepamanbhatia
Hi Amandeep, request you to send your contact details via DM. Our team will connect with you to assist you further.
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@sunmake2
Hi, thank you for your kind words. Customer satisfaction is our prime objective, and we always look forward to serving you better.
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@dhilsen
Hi Dhilsen, we have our own proprietary version of One Click portfolio like Golden Stocks, Super 10 which outperformed markets and delivered much better returns. You may log in to our new website to view the same.
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@KumarashuNakra
Hi, request you to please share your contact details via DM (Direct Message) only. Our team would like to connect with you.
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@Vvikas_jaiswal
@ICICI_Direct
Some of our customers are facing intermittent issues while accessing site and app. Our teams are working to resolve this issue at the earliest. We expect the issue to be resolved by 11.45 am. Regret the inconvenience caused.
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@giyer555
Hi Ganesh, our team tried reaching you on 08-MAY-2024 on 9XXXXXXXX7 @ 09:35 hrs IST. Please share a convenient time to connect and an alternate number (via DM only) if any. Alternatively, you may please write to us at helpdesk
@icicidirect
.com with (1/2)
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@Huzaifa88871270
@ICICI_Direct
@StreakTech
Thank you for the query. We would like to inform you that currently we aren't live with Algorithmic trading method, We'll notify you as we go live.
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@SwachchIndia
Hi, our team connected with you and provided the requisite details.
Experience ICICIdirect Chat Bot a 24X7 go-to platform for all your frequent questions. From investments products to quick navigations, get all your queries answered at one place! Begin (1/2)
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@Pappusharma2911
Hi Pappu Sharma, we have responded to you via DM. Request you to check the same.
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@ShantilalH34200
from engaging /responding to Call/SMS from unknown numbers. Your online security is in your hands. Stay vigilant & follow best practices for online security. Never respond to emails/embedded links in Text messages/WhatsApp messages/Calls asking you to (2/5)
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Hi Manish, request you to please share your contact details via DM only (Direct Message Link: ). Our team shall connect with you and assist you in a better way.
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@DineshSatrasala
@ICICI_Direct
@jagograhakjago
Hi, request you to share your account number along with your contact details via DM to assist you in a better way.
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@DrSumangal
@ICICI_Direct
Hi, please elaborate on your query via DM along with your account/contact details for us to assist you.
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@radgb
Hi, our team tried reaching you on 02-May-2024 on 9XXXXXXXX1 @ 10:04 hrs IST. Please share a convenient time to connect and an alternate number (via DM only) if any. Alternatively, you may please write to us at helpdesk
@icicidirect
.com with complete (1/2)
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@nakulvibhor
Hi, we are extremely honoured to hear your positive response to our service. Thank you for your kind words, we always aim to provide utmost satisfaction to our customers. Have a great day ahead. :)
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@MukeshVigadvice
Hi Mukesh, the specified dates are in accordance with the Offer Document (RHP); however, the allotment process had already been initiated and completed by the RTA and the shares will list tomorrow on the exchanges. You can visit the “IPO Order Book” on (1/2)
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@Intelli40606449
Hi! Thank you for writing in. We've noted your feedback and passed it to our team.
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@aravinthyohan
@ICICIBank
@ICICIBank_Care
@ICICIPruLife
@ICICILombard
@ICICI_Direct
Hi, for your banking query please write to customer.care
@icicibank
.com or headservicequality
@icicibank
.com or call on 18601207777 for better assistance
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@iamansohal
@ICICIBank_Care
Hi Aman, kindly confirm if your concern pertains to ICICI Bank or ICICI Securities.
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@discplnd_trader
Hi, request you to please share your Trading A/c details or contact details via DM (Direct Message) only. Our team shall connect with you and assist you in a better way.
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We would like to inform that the issue which impacted some of our customers earlier today, has been resolved. You may now login to the website and app for your trade. We deeply regret the inconvenience caused.
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@udhamsi30628496
@ICICI_Direct
Hi, please send in your ICICI Direct Trading Account details or registered mobile number via DM and we'll get in touch to assist you further.
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Hi Dattatraya, we'll get in touch to assist you further.
@ICICI_Direct
pending since 1 Dec still not received the amount only auto reply after multiple reply , 1 of the worst service
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Hi Sujil Joseph, we regret the inconvenience caused. Our team shall connect with you to assist you further.
@ICICI_Direct
The new app stops responding after entering the password. I have couple of open positions. Please rectify this, so that I can close my positions and switch to a different brokerage.
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@Ayanghosh7
Hi Ayan, we regret the inconvenience caused. Our team shall connect with you to assist you further.
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@Pradeep_Sniper
Hi, we are working fine. In case of any specific error encountered request you to share the complete details via DM to assist you in a better way.
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@HarishC06884834
Hi, we are sorry for the trouble you may have experienced. We are constantly working towards serving our customers better. Please share your Account details/contact number via the link for us to assist you with your concern.
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@dnchandola02
@ICICI_Direct
We are already live with
@StreakTech
. Now you can login and trade with Streak using your ICICIdirect account. Create, back test and deploy your strategies seamlessly. To know more click here
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Hi Ashish, as this is a public forum, we request you to not share any personal information for the security of your account. Please delete the tweet and share the details via the link
@icicidirect
why Insufficient stocks allocated in demat check the allocated quantity or cancel:pending Sell orders if any and place your order
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@DineshSatrasala
@ICICI_Direct
@jagograhakjago
@1860
Hi Dinesh, our team connected with you and addressed your query.
Experience ICICIdirect Chat Bot a 24X7 go-to platform for all your frequent questions. From investments products to quick navigations, get all your queries answered at one place! Begin the (1/2)
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@sal_anu
Hi, our ICICIdirect mobile app and site are working fine. To better assist you, we request you to share the screenshot of the error faced, including a date and time stamp, along with your contact details via this link
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Friday)
Experience ICICIdirect Chat Bot 24Xx7 go-to platform for all your frequent questions. From investments products to quick navigations, get all your queries answered at one place! Begin the ultimate experience today (3/4)
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@HarishC06884834
Hi, our ICICIdirect mobile app and site are working fine. To better assist you, we request you to share the screenshot of the error faced, including a date and time stamp, along with your contact details via this link
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@YogeshThakkar83
Hi Yogesh, we have our own proprietary version of One Click portfolio like Golden Stocks, Super 10 which outperformed markets and delivered much better returns. You may log in to our new website to view the same.
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🚨 Clients, please note: You may face difficulty in placing trades on BSE exchange as there is a connectivity issue at BSE. You can place your trades at NSE, which is working fine. We are working with BSE team on resolving it and will update once it is up.
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@WaldeShraddha5
Hi Shraddha, please note that this person/group is not associated with ICICI Securities Ltd. in any capacity. We have reported against it. We advise caution when dealing with him/them.
𝗔𝘁𝘁𝗲𝗻𝘁𝗶𝗼𝗻 𝗲𝘃𝗲𝗿𝘆𝗼𝗻𝗲!
We have noticed a person/group posing as an employee of I-Sec inducing people to join his WhatsApp group, giving stock recommendation in our brand name. Please don't fall for such deceptive claims online.
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@GirishTiwariMF
Hi Girish, our team tried reaching you on 08-May-2024 on 9XXXXXXXX7 @ 16:42 hrs IST. Please share a convenient time to connect and an alternate number (via DM only) if any. Alternatively, you may please write to us at helpdesk
@icicidirect
.com with (1/2)
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@ShyamSunderUmar
@ICICI_Direct
Hi, we have a tutorial of Basket Orders, Execution algos, and Flash Trade feature.
For more information about this feature, click on the link below :
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@vinaym76
Hi Vinay, we look forward to welcoming you. Kindly visit and follow the simple steps on our website to open your Demat account. Please write back to us in case of any queries.
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@giyer555
Hi Ganesh, our team tried reaching you on 08-May-2024 on 9XXXXXXXX7 @ 16:42 hrs IST. Please share a convenient time to connect and an alternate number (via DM only) if any. Alternatively, you may please write to us at helpdesk
@icicidirect
.com with (1/2)
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@amodranjan1
Hi Amod, with ICICIdirect Options 20 plan, there is 0% interest on shares as margin both for overnight and intraday positions. You can give 100% shares as margin after haircut. Here brokerage will be Rs.20 per order and only Rs.5 per lot with 0% interest (1/3)
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@ArtisticDeepika
Hi, our site is working fine. Please let us know if you are still facing any issues along with your contact details via DM.
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@Shruti__03
Hi, please send in your ICICI Direct Trading Account details or registered mobile number via DM and we'll get in touch to assist you further.
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@SureshK35915244
@ICICI_Direct
Hi, please send in your ICICI Direct Trading Account details or registered mobile number via DM and we'll get in touch to assist you further.
0
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@lalitkvarshney
Hi Lalit, we understand that our team connected with you and updated the status of your application FORM (1200014653) and notified on the observations to be cleared for further processing.
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@2saybro
@ICICI_Direct
Hi, please send in your ICICI Direct Trading Account details or registered mobile number via DM and we'll get in touch to assist you further.
0
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@Finstor85
Hi Ameya, please send in your ICICI Direct Trading Account details or registered mobile number via the link and we'll get in touch to assist you further.
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@sanjeev_mohite
Hi Sanjeev, our team connected with you and provided the requisite details.
Experience ICICIdirect Chat Bot a 24X7 go-to platform for all your frequent questions. From investments products to quick navigations, get all your queries answered at one (1/2)
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@sid_shresth
@ICICI_Direct
Hi, please send in your ICICI Direct Trading Account details or registered mobile number via DM and we'll get in touch to assist you further.
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@pareekpuneet1
Hi Puneet, thank you very much for such a great review. We work really hard to offer the best products & services to all our ICICIdirect clients. We also appreciate your valuable feedback regarding how we can improve our products.
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Please maintain additional margins by tonight to safeguard your open positions. Else if there is margin shortfall, then your positions would get squared-off tomorrow morning. (2/2)
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