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@AskeBay
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@RICKMARGlELA
Hey! 👋 Thanks for reaching out, Used underwear is not allowed on site please report any listings you see in breach of policy here > Thanks ~Gayle
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@LoganPaul
We'd love to help you relist it within policy and setup any exceptions for you here! Just DM your registered email and zip! ^D
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@DerrickDeane
We are currently reviewing and removing any listings attempting to profit from the current health crisis. has more info. You can report individual listings for review and we'll take appropriate action. Thank you~ Eric
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@slpng_giants
We're currently sweeping our marketplace to remove these items. It can take some time to review all existing listings & provide education to impacted users. We're also monitoring newly published listings that need to be reviewed. Thanks for your patience. ~Allen
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@Thatswhatgetsme
Hi there, thanks so much for bringing this to our attention. Please know we don't allow used underwear to be listed on the site. Thanks for helping keep eBay a safe place to buy and sell. We appreciate you! ~Lara
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@pcgventure83
Hey there Matthew. Now that we're fully separated from Paypal, we're definitely looking at ways to help expand payment options for buyers and sellers. I'd be more than happy to pass this suggestion along to our web development regarding ways to pay. ~Graham
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@deepfriedbreaks
We encourage all members to remain professional, although using feedback as leverage isn't allowed. If they leave feedback please DM us, and we'd be able to review it with you here. Also, please report them for review as well. ~Laurence
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@Naughty_Pooka
Hello! To answer your question, selling your soul (or other intangible objects) is against our listing policies. If that ever changes, we'll let you know. ~Braden
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@hugisch
Thanks for thinking of us and providing your suggestion! We're always looking into innovative new ways to be better. Keep an eye out for announcements and updates to things we're changing. Don't hesitate to let us know if you have any other feedback too! ~Lyndsey
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@ConstableChaos
Hi there! Thanks for sending those ever. We are currently reviewing and removing any listings attempting to profit from the current health crisis. Visit for more info. ~Natalia
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@PointlessBlog
We're here to help! Check out for info on pre-approving your bidders. Let us know how it goes! ^LD
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@WatchTheBreaks
Hi, thanks for letting us know. We'll flag this for internal investigation by our Trust team and have it looked into further. We appreciate your report! ~Saul
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@PointlessBlog
We vet bids behind the scenes & work very hard to ensure buyers are legitimate. Keep in touch & reach out if you need us. ^LD
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@pcgventure83
Thank you very much for providing those details regarding who to best get in contact with for that payment option. I'll be sure to pass this info to our web team. ~Graham
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@ERICKMGONGOLWA
Hi there, so sorry to hear of your experience! Could you please DM us with your full name, email address and registered post/ZIP code? We'll look into the details with you and see what is happening. ~ Sunil
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@CardPhilthy
The good news is this is in the works. There's a test that's ongoing for offers where buyers are asked to enter payment info prior so that if the seller accepts they are charged. Once we have made sure there are no kinks, it will get launched site wide. ~Beca
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@deepfriedbreaks
Thanks for flagging this. The report you've sent in will have our teams review the entirety of their account, so if they have repeatedly extorted sellers using feedback our teams would take appropriate action. ~Laurence
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@Thalafacts
First thing they'll want to do is get registered on the site and can go over our selling basics () ^P
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@TrishaPhillipss
Hello – thanks for reaching out to us. We are currently reviewing and removing any listings attempting to profit from the current health crisis. Visit for more info. ~Daniel
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@thewursst
Great advice for anyone who needs a little extra cash. Good luck,
@KanyeWest
We're here for you. ^CC
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@keyladelslay
@swiftpitch_py
@taylornation13
@eBay
@keyladelslay
Please report and listings you see breaching policy > , and we will review and take the necessary action ~Gayle
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@yeswepump
We haven't had anything confirmed just yet but we could be making an announcement at any time. ~Jaime
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@DonHaci
Hi there, we're terribly sorry to see this happen! If you could please DM us your full name, email address and registered post/zip code, we'll certainly help you get this matter resolved. ~ Sal
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@shonamackie
We're banning the sale of ANY item seeking to profit from the Manchester tragedy. Report any you see via Report Item link. ^CL
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@DrPChouinard
MMS is absolutely a prohibited item on eBay. You can help us report these listings any time you come across them. Thank you for helping us watch over the community and bringing these items to our attention. ~Kayla
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@RahulKohli13
We're working on it! We've had to move all staff to work from home so thats impacted how quickly we've been operating but we do have teams literally scouring the site for items like this, face masks, hand sanitizer, etc. Thanks ~Stephen
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@WatchTheBreaks
As much as I love coffee, no need to send us anything. We appreciate you being a part of the eBay family. Have a wonderful day and feel free to reach out anytime. ~Chu
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@tldtoday
That's not the kind of experience we want for our sellers. We'd like a chance to take a second look at this, Jonathan. May I please have you DM us your registered e-mail address, full name and postal code along with the item number? I appreciate it! ~Brittanie
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@nycSnkrHead
Hi, due to coupon misuse, we've had to terminate this coupon. Keep an eye out for new offers in the future. Thank you
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@WatchTheBreaks
You're welcome but it was a group effort! We definitely need you guys to keep reporting people if you're running into this stuff. It's because of your reports that we're able to take the actions that we have been. ~Candace
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@LyricalPhetish
Thank you for bringing those to our attention. We have since removed these shirts as they violate our Disaster and Tragedy Policy . ~Lyndsey
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@srqbanker
@srqbanker
Hello - thanks for reaching out! If we have tracking information on file showing delivered to the buyer's correct address, you would be protected against a not received claim. We would be able to take action after the 3 business day grace period ends. ~Daniel
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We are currently experiencing a high volume of messages on Twitter and our response time is delayed. Please visit or if you need immediate assistance.
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Looking for the best tips on optimising your listings?
Our latest video series covers search optimisation tips on titles, subtitles and product identifiers, as well as photos and free postage/shipping.
We hope you enjoy 🙂
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@WatchTheBreaks
Hey Ivan - Glad you reached out about this. We're able to offer seller protection only when an item is delivered to the address the buyer checked out with. We'd recommend canceling it and having them replace it with the PO box to ensure you're protected. ~Mikayla
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@MsChopsy
@CriticalCeltic
@fairplaywomen
@wimzlib
Thanks for bringing this to our attention. It is not allowed to advertise this way on eBay and it is no longer on our site. ~Destin
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@danieldaekim
I see your point. While we continue to remove items on eBay that violate our policies, if your item arrived different than the description we have protections that allow you to get your full refund. Are you receiving any errors when opening a claim? ~Mark Y
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@deepfriedbreaks
Glad you've got them reported already! Don't hesitate to DM us if they leave feedback, so we can go through the best next steps with you here for coverage. ~Laurence
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@ChrisEubankJr
Hi Chris, we appreciate you reaching out to us regarding the above and we're now having this removal reviewed with our Listings Team. We'll be back in touch with you on this soon. Thank you~ Laura J
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@FredysTwiter89
Hi there! We are here to help on twitter if you need any help let us know. ~Natalia
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@James_Buckley
@ColBlake
Definitely not allowed! Purchases made on our site are covered by our Money Back Guarantee. If Colin sends us a DM we’ll be happy to help him out! ~Braden
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@Cdn_Truth
Hi there, we're sorry to hear you didn't have a good experience with us. We would be happy to see if we can help, if you would like to let us know more about what happened? ~ Sarah
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@phinstonedcards
We always encourage sellers to provide the best service to their buyers. Report this activity by going to . If you don't receive the order by the estimated delivery day, request a refund here, . Thanks! ~Cecilia
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@neilhimself
We definitely appreciate your time in getting in touch with this and understand it's a sensitive issue. We've replied to the original thread, but thank you again for reporting the matter. Appropriate action has been taken. ~Candace
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@Georgin12332279
Hi there! We're in the process of removing items that appear to be attempting to profit from the current health crisis. Visit for more info on actions we're taking. ~Brianna
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@JessicaChobot
Hi Jessica - We appreciate you tagging us. Our Trust teams are aware of this issue & we are taking the appropriate actions per our Presale policy . Thank you. ~Allen
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@allstarkicks703
Is that something you purchased off of eBay? We are happy to help you get the situation taken care of. Just send us the details. You can DM us if you want to include any personal information. ~Jerry
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@savvysaverme
We're always looking at potential payment options. At the moment, I have no information on if we'll be adding Vibe in the future but never say never 😀. Thanks ~Stephen
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@CardAristocrats
We've changed the way page views are counted to give a more accurate number by reducing bot and duplicate views. There should be an info bubble with details in the Selling Overview or 'Manage active listings' pages. Let us know if you have more questions. ~Laura
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@JamesJPollock
Hi there, thanks for reaching out! We don't tolerate the sale of stolen items on our site. If you believe an item listed on the site has been stolen, please file a police report. We'll work directly with police to get everything resolved. Let us know if you have questions. ~Ana
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@frankcifaldi
Hi there, we can certainly take a look at this for you. We sent this over to our Catalog Team to have them review this. Once we hear something back we can follow up with you and let you know what their findings were. ~Tania
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Are you aware of our policy on offers to buy or sell outside of eBay? Learn more here ? ^SB
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@SarahBWatsonfan
Hello! We are removing these listing as per our policy. Should you find any other items of this nature, you can click "report" on the listing and it flows into our teams for review. Thank you for helping us and have a lovely day! ~Dionne
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@Michael_Naether
Hallo Michael, ich bedaure sehr, dass deine Frau so eine Erfahrung gemacht hat. Hat denn deine Frau unseren Kundenservice kontaktiert? Falls nein, gib ihr bitte Bescheid, dass Sie uns anschreiben soll. Wir unterstützen deine Frau gerne. Habt einen schönen Tag.~Claudia
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@danieldaekim
We'll be more than happy to help! This is certainly strange. We'd love to replicate the errors on our end also to check. DM us the details of your account (email on file, full name and postal code) and the steps taken so far so we can get to the same error. ~Mark Y.
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@KalmanPflancer
Hi there. Let's take a closer look and see about that double charge. Please DM your full name, registered email, postal/zip and the item/order numbers for the listing. ~Chu
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@aaliyahdeaconx
Hi! Holds like these are meant to help sellers create great experiences for their customers and ensure that you’re able to ship within your handling time and upload tracking. In turn this keeps your buyers happy, which then helps your status improve! ~Laura
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@Taff25022320
We appreciate you reaching out to us, and we'll definitely pass that along to our team to review. Thanks. 😊 ~Lonnie
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Have you checked out our YouTube video on how to add International Postage using Business Policies?
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@jessiefreya
Let us have a look at the account so we can see what is happening here, Jessie. DM us your full name, email address and postal/ZIP code so we can verify your account details and get back to you with more information. ~Juan
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@Diesel4111
I'm not licensed to give medical advice, but I'm glad that you're making the best of a...... "crappy" situation. 😉 ^B
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Hello
@ShareefAri
Sorry that you placed this order by mistake. You can send from your account a cancellation request to the seller directly : ~Marina
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@dillonhodges
We're working with our Global Asset Management team and Nashville PD to investigate. We will take appropriate action. ^B
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@slpng_giants
Thanks for flagging this to us. Our Trust teams are reviewing these items across our marketplaces & taking the appropriate action. These items are not permitted per our policies. Thank you. ~Allen
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Hi
@NicosBabe
it's odd. I'd lik to verify this order for you. In DM can you please confirm the full name, post/zip code and email address registered in your account ? ~Marina
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@KieranAllman
Thanks for reaching out. We’re happy to take a look at the concerns we had and our options to help. DM your full name, email address, and registered post code so we can review the details. ~Lindsey
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@theJeremyVine
We’re really sorry to hear about your daughter’s experience. If you could kindly DM us the details we can investigate this further for you. Thanks ~ Laura J
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@JerikoGenie
we definitely do not allow this type of advertisement on eBay. Thank you for bringing this to our attention. This is no longer on our site. ~Natalia
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@Sustainable2Go
I guess this would be a good time to chime in. We credit the listing and sales fees for charity listings, depending on how much goes to charity. Please visit for the full details. ~JP
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@CJMO06966085
Hello! Thank you for taking the time to reach out to us here on Twitter about the status of your account. I'm delighted to take a look at the options available. Can you please DM your full name, email, and registered postal code (or telephone number) for me? ~Marie
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@KalmanPflancer
Let me take a look for you! Could you DM me your full name, email and Zip/Post code please? Thanks ~ Olivia
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@mendoza_rivodo
@LuisCarlos
No sé si esta es la espada que buscas, pero esto fue lo que encontré: ^G
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@MarshaCollier
We've got it! Thank you. While it may take time, we will take the appropriate action. The same rules apply to everyone. ^LB
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